Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Power your helpdesk system with Seller Buyer Chat and provide better quality support by enabling your customers to chat/discuss with designated agents over chat establishing a real time communication between the customer and agent. Provide instant support to your customers and improve your overall customer satisfaction rating.
Click here- Installation & Configuration Guide
The Seller Buyer Chat consists mainly of two different types of account:
Merchant Account: Merchant is the owner of the app through whom a plan has been subscribed. In terms of your UVDesk Helpdesk, a Merchant can be any agent with role Administrator.
Seller Account: Sellers are different agents associated with a Seller Buyer App with whom a customer can communicate with. In terms of your UVDesk Helpdesk, a seller can be any agent.
The Seller Buyer Chat provides merchants with 3 different subscriptions:
Bronze: Supports 3 sellers(agents) out of the box
Silver: Supports 10 sellers(agents) out of the box
Gold: Supports 20 sellers(agents) out of the box
Enter the subdomain below which you have chosen at the time of registration with UVdesk
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