Seller Buyer Chat

Seller Buyer Chat
Seller Buyer Chat

Seller Buyer Chat

Paid Install

Power your helpdesk system with Seller Buyer Chat and provide better quality support by enabling your customers to chat/discuss with designated agents over chat establishing a real time communication between the customer and agent. Provide instant support to your customers and improve your overall customer satisfaction rating.

Click here- Installation & Configuration Guide

The Seller Buyer Chat consists mainly of two different types of account:

Merchant Account: Merchant is the owner of the app through whom a plan has been subscribed. In terms of your UVDesk Helpdesk, a Merchant can be any agent with role Administrator.

Seller Account: Sellers are different agents associated with a Seller Buyer App with whom a customer can communicate with. In terms of your UVDesk Helpdesk, a seller can be any agent.

The Seller Buyer Chat provides merchants with 3 different subscriptions:

Bronze: Supports 3 sellers(agents) out of the box

Silver: Supports 10 sellers(agents) out of the box

Gold: Supports 20 sellers(agents) out of the box

How can I help You!

Connect with your customer's query coming from the different eCommerce Channels under one platform and provide supreme quality of support to the customers.

Knowledge base

Stuck somewhere?
Checkout the Frequently Asked Questions for better result

Search FAQ

Support

Leave your problems to us. Create a ticket and get the solution from our skilled agents

Create Ticket

Schedule a Demo

Check out in-depth functionality of the helpdesk in real time by scheduling the demo

Set Time
Hand Ticket

Do you want to know more about this

Then you are at right place where you can provide all your support to your customer with managing all your assets for support.