Obtain the order related details from the Magento 2 Website to the tickets and provide a better quality of support with efficiency.
Click here- Installation & Configuration Guide
How will it work?
You just have to connect your Magento 2 Webstore Channel with the UVdesk and then you are ready to fetch the order related information like payment method, product name, cost, shipping details on the tickets.
Display Order Details on the Ticket:
Get the details of any order number belonging to the Magento 2 Online Store on the ticket system to boost the support process.
Save the agents from fraud Queries:
This app will assist the support staff or the agent to differentiate between authentic and fake customer by fetching the order related details on the ticket and save the time of the staff.
Supports Numerous Channels:
Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.