Better, Enhanced and Listing Fast User Experience
BETTER ASSISTANCE FOR HUMANS
A cloud-based ECOMMERCE help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.
* NO CREDIT CARD REQUIRED
Pipe your support email
Piping an email address to UVdesk helps to automatically create a ticket from mails.
Assist better to your customers
UVdesk works as quick tool to resolve customer queries and issues instantly.
Power of Knowledgebase
To get the correct insight about the functionality of the helpdesk and to provide information at full speed to the customers without spending much time on thinking ultimately leads to the reduction in the number of submitted tickets to the support portal.
Customer and a Tickets Management at a Glance
If you just communicate, you can get by but if you communicate skillfully, you can work miracles. Customers are the most important visitors on our premises. They are favoring us by providing us an opportunity to serve them. They are the crucial part of the business venture.
Report to Track Performance
When we perform something it’s an obvious fact that performance result is associated with it and there is anxiety whether we have performed well or not.
It shows the downfall of each parameter based on various ticket properties like the priority, type, the number of agents and customers responses.
How many tickets did agents solve today. Why there is a downfall in resolution time over the past few months and more.
Excellent service by Webkul as developer, I enjoyed my experience with WebKul developers. I recommend Webkul and it's product to everyone . . . . simply excellent service.
I have recently had dealing with Webkul, a WEB IT solutions provider, and they have delivered an exceptional value as well as performance in integrating their solution to our site.